PRIVACY POLICY

Last Updated: August 10, 2026

Design by Dutchess, LLC (“Design by Dutchess,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how information may be collected, used, shared, and protected when you visit our website, contact us, submit a form, or otherwise interact with our website or services.

INFORMATION YOU CHOOSE TO PROVIDE

When you complete a contact form, project inquiry form, questionnaire, request, or other form on our website, you choose what information you provide to us and can see the information being requested before submitting the form.

Depending on the form or service, this may include your name, email address, phone number, business or company name, website, project details, budget, preferences, uploaded materials, and any other information you voluntarily enter or submit.

You may also voluntarily provide information when communicating with us by email, phone, social media, video call, or other methods.

Please do not submit confidential, financial, medical, or other highly sensitive personal information through a general website form unless specifically requested and appropriate for the service being provided.

INFORMATION COLLECTED AUTOMATICALLY

Like most websites, certain technical information may be collected automatically when you visit or interact with our website.

Depending on the technologies and services active on the website, this may include information such as:

• IP address

• Browser and device type

• Operating system

• General geographic location derived from an IP address

• Referring website or source

• Pages viewed and interactions with the website

• Date, time, and duration of visits

• Cookie identifiers and similar technical information

• Website performance, analytics, and diagnostic information

This information may be collected through cookies, pixels, analytics technologies, server logs, or similar technologies provided by our website platform or third-party service providers.

HOW WE USE INFORMATION

We may use information collected through our website or provided directly by you to respond to inquiries; communicate about potential, current, or past projects; provide creative and professional services; prepare proposals, estimates, contracts, invoices, and other business communications; process transactions; provide customer service; operate and improve our website; understand website traffic and performance; improve our marketing and services; prevent fraud, spam, misuse, and security threats; maintain business records; and comply with applicable legal obligations.

Design by Dutchess does not sell your personal information.

COOKIES & SIMILAR TECHNOLOGIES

Our website may use cookies and similar technologies that are necessary for the website to function or that help provide functionality, security, analytics, performance measurement, marketing, and other website features.

The specific cookies and technologies used may change as our website, website platform, integrations, and services change.

Where required by applicable law, visitors may be provided with options to accept, reject, or manage certain non-essential cookies. You may also be able to control cookies through your browser settings.

Disabling certain cookies may affect the functionality or performance of portions of the website.

ANALYTICS & WEBSITE TECHNOLOGY

Our website is hosted and operated using Wix and may use analytics, security, performance, marketing, communication, and other technologies provided by Wix or integrated third-party services.

We may also use services such as Google Analytics, Google services, social media integrations, advertising or measurement technologies, email services, scheduling tools, payment processors, or other business tools.

The specific providers and technologies used by the website may change over time as we update our website and business operations.

Third-party providers may collect or process information according to their own privacy policies and terms.

THIRD-PARTY SERVICES & LINKS

Our website may contain links to or integrations with third-party websites, social media platforms, scheduling services, payment processors, portfolio platforms, or other services.

When you interact with a third-party service, information may be processed by that provider according to its own privacy practices.

Design by Dutchess does not control and is not responsible for the privacy practices, security, or content of third-party websites or services.

HOW INFORMATION MAY BE SHARED

We may disclose information to trusted service providers when reasonably necessary to operate our website and business, communicate with clients, provide requested services, process payments, maintain records, analyze website performance, or perform other legitimate business functions.

We may also disclose information when required by applicable law, regulation, legal process, or governmental request, or when reasonably necessary to protect the rights, property, safety, or security of Design by Dutchess, our clients, website visitors, or others.

We may disclose information in connection with a business transaction such as a merger, acquisition, reorganization, sale of assets, or similar transaction.

We do not sell personal information to third parties.

DATA SECURITY

We use reasonable administrative, technical, and organizational measures designed to protect information under our control.

However, no website, internet transmission, electronic storage system, or method of communication can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted to or through our website.

DATA RETENTION

We may retain information for as long as reasonably necessary for the purposes for which it was collected, including responding to inquiries, providing services, maintaining client and business records, processing transactions, meeting accounting or legal obligations, resolving disputes, preventing fraud, and enforcing agreements.

Retention periods may vary depending on the type of information and the reason it was collected.

YOUR PRIVACY CHOICES & RIGHTS

Depending on where you live and applicable law, you may have rights concerning your personal information, which may include requesting access to, correction of, deletion of, or information about certain personal information we maintain about you.

You may contact us using the information below to submit a privacy-related request. We may need to verify your identity before fulfilling certain requests and may retain information where permitted or required by law.

You may also manage certain cookie preferences through available website controls or your browser settings.

EMAIL COMMUNICATIONS

If you voluntarily subscribe to promotional or marketing emails from Design by Dutchess, you may unsubscribe at any time using the unsubscribe link or instructions included in those communications.

Unsubscribing from marketing communications does not prevent us from sending necessary transactional or project-related communications, such as responses to your inquiry, project updates, invoices, or other communications related to services you requested.

CHILDREN'S PRIVACY

Our website and services are intended for businesses and individuals seeking professional creative services and are not directed to children under 13.

We do not knowingly collect personal information from children under 13 through our website. If we learn that such information has been collected, we may take reasonable steps to delete it.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes to our website, services, technologies, business practices, or legal requirements.

Any revised policy will be posted on this page with an updated “Last Updated” date.

CONTACT

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:

Design by Dutchess, LLC
Perkiomenville, Pennsylvania
designbydutchess@gmail.com
(609) 933-3334